Terms and Conditions

Who we are

This site is the responsibility of KACAU, a Portuguese brand owned by the company Kacau
Tom de Pele, LDA., with NIF nº 516020650, headquartered at Rua Francisco Vieira de Matos nº 13 2820-067 Charneca da Caparica. KACAU provides all the information, tools and services for the user to browse this site.

Conditions of Sale and Use

When browsing and purchasing on the KACAU website, the user agrees to be bound by the terms and conditions established in this document, as well as by our Privacy, Cookies, Exchanges and Returns Policies.

When placing an order, the user:

  • You accept that you have read and agree with these terms and conditions;
  • Declares to be at least eighteen (18) years of age and/or to be of legal legal age to use their own means of payment;

  • You undertake not to make fraudulent use of the website, contrary to the law or good customs;

  • You accept that it is Portuguese law that governs any conflict with the user, notwithstanding the contrary provision in the community directive or in the international treaty.

Copyright and trademark

KACAU is the owner of the website www.kacau.pt and its content. This includes documentation, images, symbols, design, music, software, formatting codes and scripts. The content included on the KACAU website is protected by copyright. Its reproduction, modification, transmission, republication and/or redistribution to third parties for commercial purposes is strictly prohibited without the express written consent of KACAU, which does not allow the use of the website content or the brand for any purpose other than that described above.


KACAU publishes information on its website to provide the best service to users and permanently updates this information. However, KACAU declines all responsibility for any technical inaccuracies and/or typographical errors.

KACAU reserves the right to make corrections and changes to the website, when necessary, without prior notice.

KACAU does not offer any guarantee that the information published on its own website
comply with user laws, with the exception of Portuguese territory.

The KACAU website is a website which, when used correctly, is safe from viruses. However, KACAU declines any responsibility for any problems, damages, viruses or malware caused by third parties.

The user and KACAU agree to submit exclusively to the competent court in Lisbon,
in Portugal, for any questions related to the use of the KACAU website, notwithstanding the contrary imperative provision of Portuguese legislation, directive of the European Community or International Treaty.

KACAU does not guarantee, in any way, that the content present on the website may be appropriate or of possible use in other countries, being expressly forbidden to access these contents in places where the related content is illegal. Users who choose to enter this site from these locations choose to do so at their own risk and are solely responsible for complying with relevant local laws.

Item Descriptions

All items on the KACAU website are described as accurately as possible. However, users should carefully read the descriptions of the articles and, if there is any doubt, they should contact KACAU, through the e-mail tomdepele@kacau.pt.

Due to computer color settings, browser software, or computer system, the colors of products displayed in photos on the KACAU website may differ from actual colors. KACAU cannot be held responsible for such differences.


All personal information provided on the KACAU website will be handled responsibly and will not be used for any other purpose than providing the best service to users. KACAU undertakes not to share personal information with third parties without the user's prior consent. For more details about the information we collect, how we use and protect it, please consult our Privacy and Cookie Policy .

Items out of stock

KACAU reserves the right to inform the user, within 72 hours after order approval, about the unavailability of any item.

After informing the user about the unavailability, the contract will be considered as automatically terminated, for the unavailable item. The cost of the unavailable item will be deducted.

Payment methods

  • ATM

  • MBWay

  • Debit/Credit Card

KACAU reserves the right to modify the terms and conditions contained in this legal notice when necessary, without prior notice. In this sense, we advise you to read it regularly.

Lisbon, April 28th, 2023