What information do we collect?
When you visit the Site and you give us permission by accepting our Privacy and Cookie Policy, we automatically collect the following information from your device:
- your web browser,
- IP adress,
- time zone,
- Cookies,
- web pages or products you view,
- websites or search terms that led you to our Site,
- information about how you interact with the Site.
In addition, when you fill out one of our forms, complete a purchase or attempt to make a purchase through the Site, we may collect the following information:
- name,
- billing address,
- delivery address,
- payment information (including credit card numbers),
- email address,
- phone number.
How do we collect the information?
We use various technologies to collect your information on our website:
- “Cookies”: data files that are placed on your device or computer and usually include an anonymous unique identifier.
- “Log files”: Track actions that occur on the Site and collect data including your IP address, browser type, internet service provider, referring/exit pages and date/time stamps.
- “Web beacons”, “tags” and “pixels”: electronic files used to record information about how you navigate the Site, namely through the Google Analytics Platform.
- “Forms” on the website: all the information collection forms on the website.
How do we use your personal information?
We use your information to:
- Validate the ordering process placed through the Site (including processing your payment information, arranging for shipping and providing invoices and/or order confirmations).
- Communicate with you, getting feedback on how to improve the navigability experience of our website,
- Screen our orders for potential risk or fraud (in particular your IP);
- Depending on the preferences you have shared with us, provide information or advertisements related to our products or services.
How do we protect your personal information?
We protect your data with security procedures.
It is important, however, to point out that no security or encryption method can guarantee the total protection of information against hackers or human error.
If you are an European resident, you have the right to access your personal information and to request that it be corrected, updated or deleted. To do so, contact us through the following contacts:
E-mail: tomdepele@kacau.pt
Address: Rua Francisco Vieira de Matos n.13 2820-067 Charneca da Caparica
We may update this privacy policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons. To this extent, we advise you to read it regularly.
Lisbon, April 28th, 2023
